16 YEARS! WITH US!

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  • 0 (550,701,777) 933811

  • elet@elet.kg

  • HEAD OFFICE

  • 125, Moskovskaya str., Bishkek city

  • 08:30 - 17:30

  • Monday-Friday

  • 0 (550,701,777) 933811

  • elet@elet.kg

  • HEAD OFFICE

  • 125, Moskovskaya str., Bishkek city

  • 08:30 - 17:30

  • Monday-Friday

  • 0 (550,701,777) 933811

  • elet@elet.kg

  • HEAD OFFICE

  • 125, Moskovskaya str., Bishkek city

  • 08:30 - 17:30

  • Monday-Friday

Dear Clients'

If you could not find the answer to your question, use our "Contacts" section or any convenient way of communication.

NOTES FOR BORROWERS

Please, read this brief information about the conditions of granting loans.

Download The Document

Frequently Asked Questions

  • HOW DO I GET A LOAN?
    • You can receive the information about loans by visiting any of our 18 offices or by telephone: 0(312) 621007, 0(550)933811, 0(701)33811, 0(777)933811.

  • IN WHAT LANGUAGE CAN I RECEIVE INFORMATION?
    • Our Company maintains documentation in Kyrgyz and Russian languages. For your convenience, you may ask a Loan Agreement in a language that you understand. Read the Loan Agreement. Feel free to ask questions to the loan officer if you need clarification of any terms or questions. Subsequently, contact him/her if you have any questions regarding your loan.

  • WHAT WILL HAPPEN IF I DELAY REPAYMENT OF THE LOAN?
    • In case of violation of obligations related to the repayment of the monthly loan debt, the Borrower pays a penalty in the amount stated in the Loan Agreement. Sometimes the Borrower may have good reasons or be under certain circumstances that prevent him/her from repaying the loan on time. In this case, the Borrower should contact his/her loan officer BEFORE the due date. At this stage, the Company will react positively and take the Borrower’s problem into consideration.

  • IF I ALREADY HAVE A LOAN, CAN I GET ANOTHER ONE?
    • Yes, you can, if your income is sufficient. However, the loan should not be a burden to your family budget. Therefore, before you sign the Loan Agreement, calculate all your monthly expenses. Make it a habit to keep the record of family finances. At first it may seem like an extremely tedious and boring task, but as soon as you see the first results of your actions, you will understand what you spend your money on, how much you can afford to spend, how much you can invest in your business. Be prepared to pay at least 40% of your income to the credit company.

      In order to understand what it means to repay the loan, we advise you to get a small loan first. It will help you understand what your repayment capabilities are and plan to get larger loans for longer periods in the future.

  • WHAT IS A CREDIT RECORD AND HOW CAN IT AFFECT ME?
    • A credit record is the record of all your repayments of loans which is stored in the unified Credit Information Bureau “Ishenim”, which is a common database containing credit records of all borrowers in the country. This is the first indicator that is taken into account when you work with all financial institutions. The further relationship between you and our Company, and all other credit institutions will depend on how good your credit record is. If all your loans were repaid on time and without delays, it is unlikely that you will have a negative credit record in the Credit Information Bureau and that it will affect your life in a negative way in the future.

  • A RELATIVE ASKS ME TO BE A GUARANTOR FOR HIM/HER. WHAT ARE THE CONSEQUENCES OF BEING A GUARANTOR?
    • According to article 344 of the Civil Code of the Kyrgyz Republic, “The guarantor shall be liable to the creditor to the same extent as the debtor, including on the payment of interest, reimbursement of legal costs for collecting the debt and other losses of the creditor caused by non-performance or improper performance of the obligation by the debtor.” If you have doubts about the creditworthiness and decency of your relative or friend, we advise you to refuse from being his/her guarantor. If he/she fails to fulfill his/her obligations related to the loan, the GUARANTOR (you) will become responsible for repayment of the loan under the law. In this case, you will have to repay his/her loan using your own funds!

  • WHAT IS ANNUAL EFFECTIVE RATE OF RETURN (AERR)?
    • The annual effective rate of return is the total amount of all payments made by the borrower under the Loan Agreement. This rate of return includes, in addition to the amount of monthly payments, all commissions charged by the credit institution, fees for issuing a card, insurance payments or fees for maintaining an account, issuing certificates, etc. The nominal rate of return, which is indicated in your Loan Agreement, is an expression of the loan value and is used in calculation of the monthly loan payment. Therefore, these two types of rates will be different.

  • WHO CAN GET A LOAN?
    • A loan can be granted to any capable citizen of the Kyrgyz Republic aged 18 to 70 with a stable source of income.

  • WHAT DOCUMENTS ARE REQUIRED TO GET A LOAN?
    • The list of documents required to get a loan varies depending on the loan product, but the following documents will be sufficient to ensure that the loan application is accepted:

      1. Identity document of a citizen of the Kyrgyz Republic – original passport (ID and e-ID card);

      2. Residence Certificate with the information on family members (if you have an e-ID card, this Certificate is NOT required);

      3. Document confirming income.

      For more information about the required documents, please, contact our loan officers.

  • WHAT AMOUNTS CAN BE PROVIDED BY THE COMPANY?
    • Loan amounts vary depending on your request and creditworthiness and can range from 5,000 to 1,000,000 soms.

  • LOAN TERMS?
    • Terms also vary depending on the type of loans and can range from 1 to 36 months.

  • WHAT IS THE LOAN REPAYMENT SCHEDULE?
    • The schedule of payments on the loan is the annuity schedule which prescribes that the monthly loan repayment amount consisting of the principal amount and interest on it, is distributed for each month in equal and constant shares for the entire term of the loan. The schedule is prepared by your loan officer before signing the Loan Agreement.